Consumer code on premium mobile services

Consumer Code. CTIA and the carriers that are signatories to the Consumer Code for Wireless Service (“Consumer Code”) have voluntarily adopted the principles, disclosures, and practices here for wireless service provided to individual consumers, including voice, messaging, and data services sold either on a postpaid or prepaid basis.

The premium rate service provider is typically responsible for complying with much of the requirements of the code of practice. You can direct enquiries and complaints to the PSA, who …

Consumer Code for Wireless Service – T-Mobile

Official Site: https://www.bing.com/ck/a?!&&p=78f51786c7b09c0bb66e04086fc00d94505591722c4cdd48bf1390a4a246437aJmltdHM9MTY1MzQ5MjEyNyZpZ3VpZD0zMTg5MzMwYy02ZTY4LTQ5OTctOTgzZS0wMjE5MTU5NGNmOTYmaW5zaWQ9NTE3Nw&ptn=3&fclid=701243aa-dc3e-11ec-a3b1-780d8ce46ed0&u=a1aHR0cHM6Ly93d3cudC1tb2JpbGUuY29tL3Jlc3BvbnNpYmlsaXR5L2NvbnN1bWVyLWluZm8vcG9saWNpZXMvY29uc3VtZXItY29kZQ&ntb=1

For example, in July 2010, the Consumer Code was updated to reflect new and increasingly popular offerings by carriers for consumers; in October 2011, the 11th section of the Consumer Code was added, which called for providers to send postpaid customers free usage alerts to help them avoid unexpected overage charges; and in December 2013, the Consumer Code added …

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